Handling COVID – John Wooten

Additional Content

Guest host Sean Sebastian and our Product Innovation Manager, John Wooten, mine John’s 35+ years of rental industry experience. John uses his time as a CEO during the 2008 recession to make suggestions for rental businesses during the current economic situation.

The Rental eSign offer mentioned in this episode is available for a limited time.

If you’d like to hear from someone – either a Pointer or someone in the industry – let us know at [email protected].

Brad Kniep in the American Rental warehouse stands next to a stack of tables that are pre-staged to go on the next truck.

6+ Efficiency Tips & Tricks from a Rental Expert

6+ Efficiency Tips & Tricks from a Rental Expert Everyone in the rental industry could use a little more time. Few of them take as many opportunities to make more of it as Brad Kniep from American Rental. The company’s headquarters in Morton, Ill. is full of thoughtful

Grease-covered bins of tool parts, including what looks like a repurposed red lunch meat container thrown in on top.

Stop Stocking So Many Parts!

We’ve all done it. When I worked in the event industry, there was one year where people started asking about gold flatware. We jumped to stay ahead of the trend, purchasing over 1,000 pieces of gold place settings to match our existing gold-band plates. The fad never fully materialized,

A payment device sits on a red rental counter.

The Importance of PCI Compliance and Tokenization in the Tool & Event Rental Industry

Customers expect seamless, secure payment experiences, whether they’re renting heavy equipment for a construction project or booking event supplies for a wedding. However, with these transactions comes a significant responsibility: protecting customer payment data. For businesses in the tool and event rental industries, ensuring PCI compliance and leveraging tokenization